• Who Gets Paid on a $100 Card Purchase

    So far this series has followed a payment and named the parties along the way. Now follow the money, because each party takes a piece, and those pieces explain most of the decisions that come later. Take a $100 purchase. Every figure here is illustrative, and real rates vary widely.…

  • Credit, Debit, Prepaid, Virtual: What Actually Differs

    Cards look alike in a wallet, but what sits behind them differs. The type of card mostly tells you one thing: where the money comes from when the cardholder pays. With a credit card, the issuer lends the money. It pays for the purchase up front, and the cardholder repays…

  • Who Does What in a Card Payment

    In the last post, a tap travelled from a coffee shop to a bank and back in two seconds (usually, in 2 seconds, but can go beyond that – and this overall acceptable response time varies by countries/regions). Several parties handled it on the way, and the same few names…

  • What Happens When You Tap a Card

    I’ve worked in payments for a long time, and card transactions still surprise smart people. A hold that won’t release. An amount that changes after you’ve paid. A refund that takes a week. So I’m going to write about them, in short posts. Each tries to say what to expect,…

  • The Weight of the Prefix

    My LinkedIn headline currently reads: Technical Product Leader | Payments & Fintech | ex-Nium · ex-AmEx. I haven’t decided how long I’ll keep it that way. Some days it feels like useful context. Other days it feels like I’m leaning on something I should have moved past. I haven’t fully…

  • The Lies Your Mind Tells You: 10 Thinking Traps That Quietly Steal Your Peace

    There’s a particular kind of suffering that has nothing to do with what’s actually happening to you, and everything to do with what you’re telling yourself about what’s happening. You miss one deadline at work, and within minutes you’re convinced you’re going to be fired, your career is over, and…

  • When AI Starts Paying On Your Behalf

    Somewhere in the near future, and the leading edge of that future is already visible today, you will tell an AI to book you a flight, and the AI will book the flight. Not research flights and show you options. Not open a browser tab and wait for you to…

  • The Infrastructure Shift Hiding in Plain Sight

    Start with a simple question. When a company in California pays a software vendor in Bangalore, what actually happens between the moment someone clicks send and the moment the vendor’s bank account shows a number? The answer, if you have spent any time in the payments industry, is that a…